Last updated September 9, 2026
The short version
Shadow Sentinel runs on your Mac and examines your Mac. It has no account system, no tracking pixels and no advertising. The contents of your files are never uploaded, read remotely or transmitted. The little that does leave your Mac is listed below, item by item.
What the app sends, and to whom
- Sentinel AI analysis (only when you turn it on). To explain a finding, the app sends its metadata to our server at api.shadowsentinel.com: file and folder names, paths, code-signature status, launchd labels, process names and similar descriptors. Our server forwards that to Anthropic's Claude API and returns the verdict. File contents are never included. Anthropic processes these requests under its API terms and does not use them to train its models. We do not keep copies of the requests or the verdicts; the app caches verdicts locally on your Mac so an unchanged item is never analysed twice.
- Licence activation. When you enter a licence key, the app sends the key, an identifier derived from your Mac's hardware (so a seat survives renaming the Mac) and your Mac's name to api.shadowsentinel.com. We store these against your licence so you can see and free your seats from Settings. Deactivating removes the seat.
- Update checks. The app fetches a small JSON file from shadowsentinel.com to learn the current version, and the threat-signature feed from GitHub. These are ordinary web requests; our hosting provider (Cloudflare) and GitHub see your IP address as with any download.
- Payments. Subscriptions are handled by Stripe. Stripe collects and stores your card details; we never see them. We receive your email address and the status of your subscription so we can issue and manage your licence key.
What the app does not do
- It does not upload, read remotely or transmit the contents of your files, documents, photos, messages or browser data.
- It does not send anything to us when Sentinel AI is turned off, other than licence checks and update checks.
- It does not permanently delete anything. Every removal goes to the Trash.
- It does not run advertising, analytics or crash-reporting libraries.
This website
shadowsentinel.com is hosted on Cloudflare. If we enable Cloudflare Web Analytics it is cookieless and measures page views only; it does not track you across sites. The download itself is a plain file, served the same way to everyone.
Retention and your rights
Licence records are kept for as long as the subscription is active and for a short period afterwards to handle reactivation and support. To have your licence data deleted, or to ask what we hold, email [email protected] from the address you purchased with. Card and billing history live with Stripe and can be managed from the billing portal linked on the pricing page.
Changes
If this policy changes in a way that matters, we will update the date above and note it on the What's new page.
Contact
Blaze Creative Labs · [email protected]